Education and Training

This article in the June 2015 issue of Global Health: Science and Practice highlights the results of an assessment CapacityPlus conducted in Senegal of a prototype mLearning system that uses interactive voice response (IVR) and text messaging on basic mobile phones. IVR allows trainees to respond to audio recordings using their telephone keypads. The pilot included offering a refresher training course on the management of contraceptive side effects and misconceptions to 20 public-sector nurses and midwives in working in Mékhé and Tivaouane districts in the Thiès region. The authors concluded that the mLearning system proved appropriate, feasible, and acceptable to trainees, and it was associated with sustained knowledge gains.

PEPFAR's Medical Education Partnership Initiative (MEPI) supports medical schools in Africa to increase the capacity and quality of medical education, improve retention of graduates, and promote regionally relevant research. Many MEPI programmes include elements of community-based education (CBE) such as: community placements; clinical rotations in underserved locations, community medicine, or primary health; situational analyses; or student-led research.CapacityPlus and the MEPI Coordinating Center conducted a workshop to share good practices for CBE evaluation, identify approaches that can be used for CBE evaluation in the African context, and strengthen a network of CBE collaborators.This report describes key insights from the workshop, and highlights plans for CBE evaluation among the MEPI institutions.This workshop clearly demonstrated the widespread interest in improving CBE evaluation efforts and a need to develop, implement, and disseminate rigorous approaches and tools relevant to the African context.

Use of an Interactive Voice Response System to Deliver Refresher Training in Senegal

In-service training reinforces and updates health workers’ knowledge, but it is often expensive and requires providers to leave their posts. Interactive voice response (IVR) is a technology—possible with any type of phone—that delivers information via audio recordings and allows users to provide feedback by pressing a number key. CapacityPlus developed, deployed, and assessed an innovative mLearning system that used a combination of IVR and SMS text messaging to deliver refresher training to family planning providers in Senegal, focusing on management of contraceptive side effects and counseling to dispel misconceptions. The pilot application among 20 midwives, nurses, nursing assistants, and health agents took place in two districts in Thiès Region of Senegal. Evaluation findings showed that an mLearning system that delivers refresher training to family planning providers via simple mobile phones using IVR and SMS text is appropriate, feasible, acceptable, and associated with sustained gains in knowledge.