The Knowledge library

Tools and Resources

Strengthening School Management: A Guide for Optimizing the Use of Health Workforce Education Resources

Education and training institutions around the globe are struggling to meet the increasing demand for more high-quality health workers. A more business-like approach to operating and managing these institutions would allow schools to produce greater numbers of competent and qualified graduates within budget. This guide includes self-assessment against predefined management standards or good practices, followed by prioritization, goal-setting, planning, implementation, and monitoring of progress. The guide.also provides useful tools to support each step. Learn more about the guide and access tools.
 

Estimating the Institutional Costs of Educating and Training Health Workers: Preservice Education Costing Methodology and Instruments

CapacityPlus designed a costing study approach to: 1) estimate the financial costs to an educational institution and its associated clinical practice facilities of producing a graduate of a specific academic program; 2) identify the resource constraints to producing sufficient numbers of quality graduates; and 3) simulate the potential new unit cost to the educational institution and its associated clinical practice facilities if a scenario of interventions were introduced to increase the quantity and/or quality of graduates. The approach applies an Excel-based costing model and data collection instruments to analyze preservice education costing data derived from information about enrollment levels, curriculum data, school expenditures, payroll, available infrastructure and equipment, and others. Read more »

Promoting Gender Equality in the Health Workforce: An Advocacy Tool

Health workforce leaders may not be aware of the ways in which gender discrimination impedes efforts to develop, efficiently deploy, and fairly compensate their workforce. This can result in maldistribution, absenteeism, and a limited pool of motivated health workers, which can negatively impact the provision of health care. This advocacy tool helps users to understand how common forms of gender inequalities and discrimination can negatively affect the health workforce; assess whether health workers may be experiencing one or more forms of discrimination; and successfully advocate and take action through policy-making and improved management to reduce gender discrimination and build a more motivated and effective workforce to serve the population’s family planning, reproductive health, HIV/AIDS, and other primary health care needs.

Health Workforce Productivity Analysis and Improvement Toolkit

Health Workforce Productivity Analysis and Improvement ToolkitThe health workforce is critical for ensuring access to high-quality family planning/reproductive health, maternal and child health, HIV/AIDS, and other services in order to improve health outcomes. While increasing the number of health workers where there are shortages is essential, it is equally important to improve the productivity of the existing workforce and make service delivery more efficient. The Health Workforce Productivity Analysis and Improvement Toolkit describes a step-wise process to measure the productivity of facility-based health workers, understand the underlying causes of productivity problems, and identify potential interventions to address them. Users can enter and save facility-level data on service delivery outputs and human resources costs in order to calculate total health workforce productivity and compare these rates across facilities. This process differentiates higher-productivity facilities from lower-productivity ones, which through a qualitative assessment can help managers and supervisors to consider which factors are affecting health workforce productivity in the facilities.

Optimizing Performance and Quality: Stages, Steps, and Tools

Optimizing Performance and Quality (OPQ) is a stakeholder-driven, cyclical process for analyzing human and organizational performance and setting up interventions to improve performance and quality or build on strengths and successes. It has been used by country leaders in over 15 countries to strengthen health-sector governance through greater accountability and transparency, broadened partnerships, and measurable results in improved service quality. The OPQ process builds capacity within an organization to recognize and address problems or performance gaps on an ongoing basis. Each of the seven stages provides evidence-based guidance and steps to follow, with a suite of tools to help users through the process.

Scaling Up Health Workforce Education and Training: Guide for Applying the Bottlenecks and Best Buys Approach

Bottlenecks and Best BuysCapacityPlus’s Bottlenecks and Best Buys Approach is designed to help educational institutions identify obstacles to increasing the production of competent and qualified health workers that can be overcome through limited yet strategic investments. This guide identifies the stakeholders who should be involved, the steps in conducting a bottlenecks assessment, and a method for using the results to identify and build consensus on the most effective and affordable actions (best buys) for overcoming bottlenecks. It also provides tools and examples for strategic steps in the approach, such as engaging stakeholders, conducting a situation analysis, defining the school’s scale-up goal, leading group interviews, analyzing the results, and presenting the final bottlenecks and best buys report to external stakeholders and potential investors. Access the guide and annexes, along with related resources.

HRH Global Resource Center

HRH Global Resource CenterThe HRH Global Resource Center is CapacityPlus’s digital library of human resources for health (HRH) information. The world‘s largest online digital library dedicated to HRH issues in developing countries, it contains approximately 5,000 resources and offers free librarian support. Users can browse by subject, resource type, and geographic area as well as access HRH overviews and special collections. The HRH Global Resource Center’s eLearning platform offers free courses in English, French, and Spanish with certificates of completion.

Rapid Retention Survey Toolkit: Designing Evidence-Based Incentives for Health Workers

Rapid Retention Survey ToolkitThe Rapid Retention Survey Toolkit is designed to help countries determine what would motivate health workers to accept and remain in rural posts. It builds on the World Health Organization global policy recommendations for rural retention and is based on the discrete choice experiment (DCE), a powerful research method that identifies the trade-offs professionals are willing to make between specific job characteristics and determines their preferences for various incentive packages, including the probability of accepting a post in a rural facility. Employing a simplified version of the DCE methodology, the toolkit guides HR managers through the survey process to quickly assess health students’ and health workers’ motivational preferences to accept a position and continue working in underserved facilities. The results can be used to create evidence-based incentive packages that are appropriate within a country’s health labor market. Read more »