CapacityPlus expanded the evidence base for the importance of human resources management (HRM) and leadership; a compelling case study is the Dominican Republic, which implemented a comprehensive program of HRM strengthening that demonstrates how such an effort can contribute to long-term policy improvements, cost savings, and increased accessibility and use of HIV/AIDS, family planning, and other key services.
Faith-based organizations (FBOs) make immense contributions to the health sector in many parts of the world. Yet they are often not integrated into planning and resource allocations for national health systems, leading to service and system redundancies and gaps. FBOs also face numerous human resources for health (HRH) challenges, similar to other public- and private-sector institutions providing health services. The Africa Christian Health Associations Platform (ACHAP) has strengthened its members’ capacities to address HRH challenges with support from CapacityPlus. This technical brief presents examples from ACHAP members’ efforts to strengthen HRH and integrate FBOs into national health systems and the HRH community. The brief highlights achievements in selected areas, provides lessons learned, and offers seven key recommendations for furthering FBOs’ efforts.
In the transition to the post-Millennium Development Goals era, many low and middle-income countries will be making significant shifts in their national health policies. The leadership that is drawn upon to make policy changes tends to be in ministries of health, flagship hospitals, physicians and nurses associations, and social protection entities. Health professional schools are an additional and valuable—yet often overlooked—source of leadership in health reform and health policy-making. This technical brief highlights some examples of how the education and research leadership of health professional schools has engaged, influenced, or obtained resources from national policy-makers and others with significant influence on the health sector. The brief also reviews instances in which different health educational institutions and professional associations have worked to shape national responses to health system needs.
In this short video, meet three Ugandan health workers who love their jobs. Agnes, Habiba, and Alex find joy in serving their clients, but they face many challenges—and there are simply not enough health workers to meet the demand. To improve health services, Uganda is focusing on the people that provide quality care. These efforts are paying off and service delivery has improved. Other countries can access the tools and approaches that Uganda has successfully used. The related website section includes stories, photos, and links to resources.
Like many countries in sub-Saharan Africa, Ghana faces health worker shortages, limiting the country’s likelihood of meeting the Millennium Development Goals. Working together with the stakeholders and partners that make up the Ghanaian health care system, CapacityPlus supported the revitalization of the Ghana Health Workforce Observatory to address key human resources for health issues. This case study discusses the steps taken to revitalize the observatory through the application of Guidelines for Forming and Sustaining Human Resources for Health Stakeholder Leadership Groups. Success factors that contributed to the Observatory’s revitalization are highlighted, along with challenges, lessons learned, and recommendations.
“Everything Changed”: An HR Manager’s Path to Strengthening the Health System
August 2013 by Sarah Dwyer
CapacityPlus Voices #14
Effective management of a country’s health workforce is a vital component of a strong health system. Too often, though, human resources management is a weak link in the chain. To support the Dominican Republic Ministry of Health, CapacityPlus conducted a three-part program in leadership and management for central and regional HR managers. Participant Diana Santana shares her dramatic transformation.Read more »
Many countries have committed to a process of decentralizing a range of human resources for health (HRH) responsibilities, decisions, and authorities to subnational or district levels. Such decentralization requires political and organizational adjustments in the way the health care workforce is managed at the subnational level. Health leaders and managers in a decentralized system need to be skilled in such areas as workforce planning, recruitment, deployment, performance management, and retention. Uganda is one country that has embarked on a program to strengthen HRH leadership and management at the district level. This report shares lessons learned from Uganda and—using this experience as a foundation—offers selected suggestions for how other countries might develop and implement HRH professional development programs at subnational levels.
Strengthening the human resources management (HRM) of the health workforce is essential to improve the quality of family planning, HIV/AIDS, maternal and child health, and other key services, and to ensure that global investments to increase the number of trained health workers are supported and sustained. The Human Resources Management Assessment Approach is designed to guide policy-makers, managers, and human resources practitioners toward better understanding and responding to the HRM challenges facing their health systems. The approach promotes the collection and analysis of information on defined HRM challenges and informs the development of policy, strategy, systems, and process interventions to respond to challenges in four key areas of HRM: health workforce planning and implementation, work environment and conditions, human resources information systems, and performance management.