The Knowledge library

Knowledge Library

Understanding and Valuing the Broader Health System Benefits of Uganda’s National Human Resources for Health Information System Investment

This case study describes Uganda’s Human Resources for Health Information System (HRHIS), implemented with support from the Uganda Capacity Program and CapacityPlus, and documents perceptions of its impact on the health labor market against the backdrop of the costs of implementation. Through interviews with end users and implementers in six different settings, the article documents pre-implementation data challenges and considers how the HRHIS has been perceived to affect human resources decision-making and the health care employment environment.

Integrating the PEPFAR Technical Considerations into Health Services to Improve the Clinical Management of Children and Adolescents Who Have Experienced Sexual Violence in Kenya:Final Report

USAID's Office of HIV/AIDS Gender Technical Working Group invited CapacityPlus to apply its expertise in health worker training and performance support to improve health system response to children and adolescents who have experienced sexual violence in Kenya. In collaboration with USAID’s FUNZOKenya health worker training project and its APHIAplus Kamili service delivery project, CapacityPlus supported the Ministry of Health’s Reproductive and Maternal Health Services Unit in revising the national sexual and gender-based violence curriculum to reflect recent changes in national policy guidelines. This final report documents achievements and lessons learned from the activity and includes the findings from a desk review and training needs assessment that informed the development of the new training module and supplemental training and performance support materials.

Human Resources for Health (HRH) Indicator Compendium

HRH Indicator CompendiumThis compendium provides a list of published indicators on human resources for health (HRH) and is intended as a tool for HRH systems strengthening practitioners interested in monitoring HRH projects and programs.

Strengthening School Management: A Guide for Optimizing the Use of Health Workforce Education Resources

Education and training institutions around the globe are struggling to meet the increasing demand for more high-quality health workers. A more business-like approach to operating and managing these institutions would allow schools to produce greater numbers of competent and qualified graduates within budget. This guide includes self-assessment against predefined management standards or good practices, followed by prioritization, goal-setting, planning, implementation, and monitoring of progress. The guide.also provides useful tools to support each step. Learn more about the guide and access tools.
 

Christian Health Association of Malawi: General Report of the Health Workforce Productivity Assessment and Early Progress on Implementation of Improvement Interventions

Health workforce productivity measures the number of health services produced by health workers in a given period of time. Assessing health workforce productivity at the health facility level is a key step for developing and implementing effective improvement strategies. The Christian Health Association of Malawi, in collaboration with CapacityPlus, conducted a productivity assessment through a field test of CapacityPlus's Health Workforce Productivity Analysis and Improvement Toolkit. This report presents findings from the assessment as well as early progress from implementation of the improvement interventions through June 2015.

Successful mLearning Pilot in Senegal: Delivering Family Planning Refresher Training Using Interactive Voice Response and SMS

This article in the June 2015 issue of Global Health: Science and Practice highlights the results of an assessment CapacityPlus conducted in Senegal of a prototype mLearning system that uses interactive voice response (IVR) and text messaging on basic mobile phones. IVR allows trainees to respond to audio recordings using their telephone keypads. The pilot included offering a refresher training course on the management of contraceptive side effects and misconceptions to 20 public-sector nurses and midwives in working in Mékhé and Tivaouane districts in the Thiès region. The authors concluded that the mLearning system proved appropriate, feasible, and acceptable to trainees, and it was associated with sustained knowledge gains.

Ramping Up Public Health Supply Chain Workforce Management Skills: Lessons Learned in Latin America and the Caribbean

In response to the evident need for building up the supply chain management workforce, the USAID Bureau for Latin America and the Caribbean provided financial support to CapacityPlus to enhance capacities in Central American countries. The project coordinated a regional HIV/AIDS Commodity Security Workshop to share and apply lessons learned from USAID’s ten-year Latin American contraceptive security work and from specific health workforce and supply chain work already done in the region. Additionally, workshops focusing on supply chain workforce motivation and quality of services were held in the Dominican Republic and El Salvador. Building on the action plans developed at its workshop, El Salvador sought to delve more deeply into ways to systematically improve the quality of services through supportive supervision. This technical report reviews the actions taken and lessons learned in strengthening and professionalizing the supply chain workforce.

Strengthening the Supply Chain Management Workforce in Namibia: Results of a Rapid Retention Survey for Pharmacists and Pharmacist Assistants

People that Deliver is a global initiative that aims to build global and national capacity to plan, finance, develop, support, and retain the national workforces needed for the effective, efficient, and sustainable management of health supply chains. The Ministry of Health and Social Services in Namibia requested People that Deliver to support the country in applying a set of targeted interventions to strengthen the supply chain management workforce. One of the interventions was a rapid retention survey to understand incentives and retention schemes needed to attract and retain pharmacists and pharmacist assistants to underserved public sector facilities across Namibia.CapacityPlus applied its Rapid Retention Survey Toolkit to determine the benefits and incentives most likely to attract and retain pharmacists and pharmacist assistants to rural, public sector services in Namibia. The findings are presented in this report.