Strengthening the Supply Chain Management Workforce in Namibia: Applying the WISN Method to Estimate Staffing Needs

People that Deliver is a global initiative that aims to address human resources inefficiencies in the public health supply chain. With the challenges faced in Namibia, the Ministry of Health and Social Services requested that People that Deliver pilot, with support from CapacityPlus, an integrated set of interventions to strengthen the supply chain management workforce. One of these interventions was to estimate the types and numbers of supply chain workers needed at central and regional medical stores based on the estimated workload. The World Health Organization’s Workload Indicators of Staffing Needs (WISN) tool was used to estimate the required number of pharmacists, pharmacist assistants, and clerks required at the national and regional levels of the supply chain. The findings, which indicated shortages in all three cadres of supply chain personnel, are presented in this report.

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