Crowdsourcing: The New Buzz in Productivity and Quality

Laura WurtsCapacityPlus is developing a crowdsourcing application and exploring pilot sites in several countries. This initiative will allow the general public with any mobile telephone—with simple SMS texting capability—to report on the presence or absence of health workers, patient waiting times, or other selected quality or productivity indicators at any given clinic at any point in time.

Unless health workers report to their assigned facilities at the agreed upon hours and efficiently manage their time, increasing the production of qualified health workers is meaningless.

However, a relatively easy method for improving health worker productivity is through crowdsourcing. Read more »

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