Souta Phanouvong, Pharmacist in Lao People’s Democratic Republic

Souta Phanouvong, pharmacist in Lao People's Democratic Republic (PDR), explains why she chose to study food and drugs and shares a story about one of her first patients.

Our Involvement

CapacityPlus’s Wanda Jaskiewicz, with assistance from translator Sangsaath Vongkhamsao, interviewed Souta during her recent trip to Lao PDR, where she field-tested CapacityPlus’s Productivity Diagnostic and Improvement Toolkit and built the capacity of the Ministry of Health to use it. The toolkit is a comprehensive reference guide to calculate health workforce productivity, understand the causes of productivity problems, and select appropriate solutions.