The Knowledge library

Knowledge Library

Selected Health Workforce Tools from CapacityPlus

This overview compiles selected tools and resources for the global health workforce from CapacityPlus, and includes brief descriptions and links to online versions. A related overview presents tools and resources that are available in French.

Health Workforce Education: Investing in the Next Generation of Health Workers

On April 14, 2015, CapacityPlus and SHOPS presented a webinar on innovative investment options for health workforce education and training. Over 40 participants joined in the session, which offered presentations and question-and-answer sessions with participants engaging both the speakers and each other. Access a recording of the webinar and view presentation slides. Read more »

Promoting Gender Equality in the Health Workforce: An Advocacy Tool

Health workforce leaders may not be aware of the ways in which gender discrimination impedes efforts to develop, efficiently deploy, and fairly compensate their workforce. This can result in maldistribution, absenteeism, and a limited pool of motivated health workers, which can negatively impact the provision of health care. This advocacy tool helps users to understand how common forms of gender inequalities and discrimination can negatively affect the health workforce; assess whether health workers may be experiencing one or more forms of discrimination; and successfully advocate and take action through policy-making and improved management to reduce gender discrimination and build a more motivated and effective workforce to serve the population’s family planning, reproductive health, HIV/AIDS, and other primary health care needs.

The HRH Effort Index: New Indicators to Help Systems Strengthening

CapacityPlus’s Human Resources for Health (HRH) Effort Index is a tool to obtain HRH indicators contributing to health systems strengthening. Shared at the Global Health Mini-University in Washington, DC, on March 2, 2015, this presentation gives an overview of the tool and findings from pilot testing in Kenya and Nigeria.

Use of an Interactive Voice Response System to Deliver Refresher Training in Senegal: Findings from Pilot Implementation and Assessment

In-service training reinforces and updates health workers’ knowledge, but it is often expensive and requires providers to leave their posts. Interactive voice response (IVR) is a technology—possible with any type of phone—that delivers information via audio recordings and allows users to provide feedback by pressing a number key. CapacityPlus developed, deployed, and assessed an innovative mLearning system that used a combination of IVR and SMS text messaging to deliver refresher training to family planning providers in Senegal, focusing on management of contraceptive side effects and counseling to dispel misconceptions. The pilot application among 20 midwives, nurses, nursing assistants, and health agents took place in two districts in Thiès Region of Senegal. Evaluation findings showed that an mLearning system that delivers refresher training to family planning providers via simple mobile phones using IVR and SMS text is appropriate, feasible, acceptable, and associated with sustained gains in knowledge.

Health Workforce Productivity Analysis and Improvement Toolkit

Health Workforce Productivity Analysis and Improvement ToolkitThe health workforce is critical for ensuring access to high-quality family planning/reproductive health, maternal and child health, HIV/AIDS, and other services in order to improve health outcomes. While increasing the number of health workers where there are shortages is essential, it is equally important to improve the productivity of the existing workforce and make service delivery more efficient. The Health Workforce Productivity Analysis and Improvement Toolkit describes a step-wise process to measure the productivity of facility-based health workers, understand the underlying causes of productivity problems, and identify potential interventions to address them. Users can enter and save facility-level data on service delivery outputs and human resources costs in order to calculate total health workforce productivity and compare these rates across facilities. This process differentiates higher-productivity facilities from lower-productivity ones, which through a qualitative assessment can help managers and supervisors to consider which factors are affecting health workforce productivity in the facilities.

HRH Global Resource Center

HRH Global Resource CenterThe HRH Global Resource Center is CapacityPlus’s digital library of human resources for health (HRH) information. The world‘s largest online digital library dedicated to HRH issues in developing countries, it contains approximately 5,000 resources and offers free librarian support. Users can browse by subject, resource type, and geographic area as well as access HRH overviews and special collections. The HRH Global Resource Center’s eLearning platform offers free courses in English, French, and Spanish with certificates of completion.

MEPI Connect—An Open Source Graduate Tracking Software System: Resource Requirements to Customize and Implement the System

MEPI Connect is a software system that supports medical schools to track and engage with their graduates. The system allows users to view and analyze graduates’ demographic and professional information. The information is obtained initially from the school registrar’s office, then from the graduates themselves, and, when possible, from human resources information systems at ministries of health and/or professional councils. The software was developed by the PEPFAR-funded Medical Education Partnership Initiative (MEPI) Physician Tracking Technical Working Group in collaboration with CapacityPlus and the MEPI Coordinating Center. This document describes resource requirements to customize and implement the system.