The Knowledge library

Workforce Effectiveness

Holding Health Workers Accountable: Governance Approaches to Reducing Absenteeism

Health workforce absenteeism is a serious problem and can greatly diminish the effectiveness of health service delivery. Reducing absenteeism requires a decentralized approach involving broad stakeholder groups to address underlying governance issues and reinforce complementary accountability mechanisms. This technical brief looks at the cost of absenteeism, examines governance issues, describes the various stakeholders, and offers a number of recommendations for strengthening governance to reduce absenteeism.

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Toward Development of a Rural Retention Strategy in Lao People’s Democratic Republic: Understanding Health Worker Preferences

This technical report presents the results of a discrete choice experiment (DCE) conducted by the Lao People’s Democratic Republic Ministry of Health, in partnership with the World Health Organization and CapacityPlus, using CapacityPlus’s rural retention survey toolkit. The DCE surveyed health professional students and health workers practicing in rural provinces to investigate their motivational preferences for potential strategies to increase attraction and retention in the country’s rural and remote settings.

Retaining Health Workers: A Toolkit to Develop Evidence-Based Incentive Packages

An overview of the Rapid Retention Survey Toolkit: Designing Evidence-Based Incentives for Health Workers, intended to allow human resources managers to determine health workers’ motivational preferences.

Motivating Health Workers to Serve in Rural Lao PDR

Dr. Chanthakhath Papassarang, Dr. Phouthone Vangkonevilay, and Dr. Outavong Phathammavong describe an effort to assess health workers’ preferences in order to determine the most effective incentives for rural service. Also available in French.

Motiver les prestataires de soins pour mieux desservir les populations rurales en République démocratique populaire du Laos

French translation of Motivating Health Workers to Serve in Rural Lao PDR. Dr. Chanthakhath Papassarang, Dr. Phouthone Vangkonevilay, and Dr. Outavong Phathammavong describe an effort to assess health workers’ preferences in order to determine the most effective incentives for rural service.

Retention

What will motivate health workers to stay in rural areas? This brief presents an overview of the issue of retention along with suggested actions, key considerations, and resources. Also available in French and Spanish.

La rétention du personnel

Comment motiver les prestataires de soins pour qu’ils restent dans les zones rurales ?

Retención

¿Qué motivará a los trabajadores de salud a permanecer en las zonas rurales?